// LeadSignal — the A.I setter for DMs and comments
Know which DMs and comments are worth your time.
An A.I setter working every DM and comment on Instagram and Facebook, around the clock. Flo scores each lead, replies in your voice, follows up on its own and books the call — full Autopilot, or your team pressing send on every reply. You see which post made the money. WhatsApp, X, LinkedIn and YouTube plug in as add-ons.
✓Call booked — Marcus Tattributed · keyword:LEADSIGNAL
lead scored 94 · HOT — asked about pricing, comp in 14 weekssource report: meta_ads booking at 2.1× ig_organicpriority list refreshed — 7 HOT leads waitingcall booked ✓ attributed to keyword:LEADSIGNALlead scored 94 · HOT — asked about pricing, comp in 14 weekssource report: meta_ads booking at 2.1× ig_organicpriority list refreshed — 7 HOT leads waitingcall booked ✓ attributed to keyword:LEADSIGNAL
01 — HOW IT WORKS
Score every DM. Work the right ones. Attribute the revenue.
Your channels and your existing automations stay exactly as they are. LeadSignal is the CRM and the intelligence in one: every conversation lands as a contact, gets scored, worked and booked, and every booking is attributed back to revenue — in four moves.
→ CAPTURE
Every channel, one pipeline
Instagram, Facebook, WhatsApp and X DMs stream in as they happen, alongside YouTube and LinkedIn comments. No copy-paste, no new inbox to learn.
→ PRIORITISE
Reads it like your best closer
Every DM is scored 0–100 with a tier, plain-English summary, intent signals, objections and a next action — so your setters always know who to work first, not just who messaged last.
→ COACH & CLOSE
Your team, or Autopilot
AI Copilot drafts the next reply and Sales Coach flags the deal leaks — or let Autopilot handle replies and follow up with the ones who go quiet. Either way LeadSignal keeps scoring, coaching and attributing on top.
→ ATTRIBUTE
All the way to revenue
Bookings and won deals are recorded in LeadSignal itself — and synced in from GoHighLevel, HubSpot or Calendly if your team still runs one — so you see booking rate and revenue by source, and by setter, first DM to closed £.
Tier
Score
Lead
Source
Why
HOT
94
Marcus T
meta_ads
Asked about price. Comp in 14 weeks. Reply now — offer the strategy call.
HOT
88
Jess M
meta_ads
Hyrox in June, wants structure. Said "yes" to a call — send times today.
WARM
71
Aaron D
ig_organic
Engaged, shared training history. Ask goal timeline to qualify.
NURTURE
42
Sarah K
instagram_comment
Grabbed the guide, minimal replies. Automated check-in in 3 days.
Instant. Your own private LeadSignal, seeded and scored — no call, no card.
02 — ATTRIBUTION
Finally answer: which traffic actually buys?
Every lead carries its source — Meta ad, YouTube CTA keyword, organic story reply — from first DM to booked call. Nothing else is needed to count a booking — Flo books straight onto your LeadSignal meeting calendar, and if you book in Calendly, GoHighLevel or HubSpot instead, those count too. When a lead becomes a customer, the deal and its value are attributed back to the post or ad that started it, so you see revenue per source, not just bookings. Stop guessing where the good leads come from; see quality, average score and booking rate per source and spend accordingly.
Booking rate by source — last 30 days
meta_ads
21%
ig_comment
10%
ig_organic
14%
unknown
3%
03 — THE PLATFORM
Everything your DM sales team needs, in one pipeline.
Multi-channel inbox
Instagram, Facebook, WhatsApp, X, LinkedIn & YouTube, one pipeline
Instagram, Facebook, WhatsApp and X DMs flow into one scored, prioritised pipeline — the Signal Priority list, unbooked leads hottest-first. YouTube comments feed the same pipeline: commenters become scored leads and your channel auto-replies with your link (Enterprise, or a Pro add-on). A.I Outreach turns LinkedIn Company Page comments and Lead Gen Forms into scored B2B leads — and its email sequences engine turns any prospect list into researched, personalised conversations your AI setter books.
Autopilot
An AI setter that never sleeps.
The AI qualifies each lead and books automatically — sending straight into the conversation, or saving drafts for review — and hands off to a human the moment it matters. Whatever's replying to your DMs today, LeadSignal runs on top, scoring, coaching and attributing every conversation. You stay in control of every lead.
Smart follow-ups
Chases the ones who went quiet
When a lead doesn't reply, click or book, the AI sends spaced nudges inside the 24-hour window — and stops the moment they engage or a human steps in. The follow-up you never got around to, sent for you.
AI Copilot
Your best reply, on tap
One click drafts the next message in your voice — moving the lead toward the call without the setter staring at a blank box.
AI Sales Coach
Reads the whole deal, not just the DM
It reviews the conversation plus the lead's score, tier and objections, funnel status and live CRM signals — GHL tags and fields, HubSpot lifecycle — and returns what's working, the deal leaks, the next best action and booking readiness. It can push that coaching summary, with tier and score, back onto the CRM record so setters see it where they work.
Reports & attribution
From first DM to closed £
Overview KPIs with deltas, charts, funnel and CSV export. See revenue by source and by setter, which links get clicked through to bookings, and which AI opener style converts best — a live A/B on your own leads. Answers "what actually makes money", not just "what got clicks".
Already on a CRM?
Keep GoHighLevel or HubSpot — or don't
LeadSignal holds your contacts, pipeline, bookings and revenue itself. If your team still lives in GoHighLevel or HubSpot, tier and score write back as tags or properties, and bookings sync in from GHL, Calendly and HubSpot Meetings — so nothing breaks while you move across. Nothing to migrate on day one.
HLHC
CHANNELS
Every channel. One scored pipeline.
Instagram and Facebook DMs on every plan, X (Twitter) DMs and WhatsApp as add-ons, YouTube comments and the LinkedIn comment funnel — all landing in the same scored, prioritised pipeline with the source attached. See exactly what connects where, what it costs, and what each channel feeds in.
Start the self-serve demo first, then run your whole DM operation on Pro.
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New conversations captured each month. Your contact list is unlimited and old leads never count. Over the plan's volume: $29 per extra 1,000. Above 30,000 we price by volume.
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Setters, closers, admins. Solo is 1, Starter 2, Pro 5 then $25 a seat, Enterprise unlimited.
For creators and one-person businesses. Self-serve, no setup fee.
Instagram + Facebook DM scoring, 0–100 + tier
Signal Priority list & AI Copilot (A.I drafted replies)
Autopilot + follow-ups & AI Sales Coach
Attribution & reports
500 new leads / month included
1 seat — just you. A team? That's Starter or Pro
No setup fee — connect your channels yourself in minutes, and Flo rehearses in front of you before she sends anything
Email Flows — when the DMs go quiet, four emails in your voice keep the conversation going, from your own mailbox
Signal Scout add-on (+$97/mo) — prospecting on Instagram, Facebook & X: Flo finds the accounts and writes the opener — you send on Instagram and Facebook, Flo sends on X and works every reply
Signal Priority list & AI Copilot (A.I drafted replies)
Autopilot + follow-ups & AI Sales Coach
Attribution, reports & team leaderboard
Integrates with GoHighLevel / HubSpot + Calendly
Two-factor authentication for your team
3,000 new leads / month included
2 team seats included — need more? That's Pro
YouTube comment funnel add-on (+$39/mo)
WhatsApp channel add-on (+$99/mo) — your own number, 1,000 msgs included
SMS texting add-on (+$65/mo) — texts become scored leads, 500 msgs included (UK numbers first, more countries rolling out)
Signal Scout add-on (+$97/mo) — prospecting on Instagram, Facebook & X: Flo finds the accounts and writes the opener — you send on Instagram and Facebook, Flo sends on X and works every reply
Email Flows — when the DMs go quiet, four emails in your voice keep the conversation going, from your own mailbox
WhatsApp channel add-on (+$99/mo) — your own number, 1,000 msgs included
SMS texting add-on (+$65/mo) — texts become scored leads, 500 msgs included (UK numbers first, more countries rolling out)
Signal Scout add-on (+$97/mo) — prospecting on Instagram, Facebook & X: Flo finds the accounts and writes the opener — you send on Instagram and Facebook, Flo sends on X and works every reply
Prices exclude VAT / sales tax — calculated at checkout from your billing country. VAT-registered EU businesses can enter a VAT number to reverse-charge.
What the add-ons do
Tick any add-on below and it rides into checkout on the same subscription — one card, one invoice, no second decision later. WhatsApp is charged with everything else; we register your number with Meta for you afterwards. The Website AI Chatbot is free with every paid plan.
Signal Scout — prospecting$97/mo
Outbound on Instagram, Facebook and X without the ban risk. Flo finds accounts that fit your niche and writes the opener in your voice; on Instagram and Facebook the Prospects tab opens each DM for your team to send by hand — no bot ever sends a cold DM there. On X, Flo sends the opener for you, fully automated. When they reply, Flo takes over. 2,000 found profiles a month included; handles you add yourself are free. Included on Enterprise. How it works →
X (Twitter) DM capture$99/mo
DMs to your X account become scored leads with AI replies from your own handle — no 24-hour window, and the price covers X's API fees. Available on Pro and above.
WhatsApp channel$99/mo
Your own dedicated WhatsApp number — every message to it becomes a scored lead, keyword replies fire in about a second, and 1,000 messages a month are included. We register the number with Meta for you: added from your dashboard after signup, one click, white glove.
SMS texting$65/mo
Your own texting number: every inbound text becomes a scored lead in the same queue, replies go out in your voice, and 500 messages a month are included. It also reaches leads whose social window has closed — only where you hold consent to text them. UK numbers first, more countries rolling out; the number is provisioned from your dashboard after signup.
YouTube comment funnel$39/mo
Commenters become scored leads and your channel auto-replies with your tracked link. Already included on Enterprise.
A.I Outreach$39/mo
Cold outreach by email and LinkedIn: the AI researches each prospect, writes and sends sequences from your own mailbox, and Otto works the replies to a booked call. LinkedIn rides along in the same add-on because it has to: your Company Page replies to keyword comments with tracked links and Lead Gen Forms sync in, but LinkedIn has no DM API, so a LinkedIn lead can only be followed up by email — the very sequences this add-on runs. PlusA.I Outreach — sequences that stop the moment someone replies — and Otto, your admin agent. AI Chatbot free and 1,000 email verifications a month. Included with Enterprise. How it works →
A.I Marketing SuiteComing soon
Your marketing made and posted for you: the AI writes the week's posts, makes the images and short videos to go with them, and publishes them straight to your Instagram, Facebook and LinkedIn on a schedule — plus blogs to your own site. Email Marketing included — 5,000 contacts and 50,000 sends a month from your own domain, plus 1,000 verifications. You approve; it posts.
AI lead scoring — 0–100 + HOT/WARM/NURTURE tier on every DMRe-scores on each inbound message, so a lead heating up moves up the queue.
✓your live data
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Signal Priority queue — unbooked leads, hottest first
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AI summary, intent signals & recommended next action per lead
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Source attribution — which campaign, ad or channel produced each leadKeyword map ties trigger words to traffic sources; link tracking follows the click through to booking.
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Reports, funnel & team leaderboardIncluding response-time analytics — how fast your team answers, hour by hour, and what speed does to booking rate.
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✓1 seat — no leaderboard
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New leads per month includedNew conversations captured that month. Your total contact list is unlimited — leads from past months never count against the limit.
—7-day free trial
500
3,000
10,000
20,000
Extra leadsAbove 30,000 new leads / month we price by volume — talk to sales.
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$29 / extra 1,000
$29 / extra 1,000
$29 / extra 1,000
Delivery & Signal Flows
Keyword delivery — comment, DM or story-reply keyword sends the mapped guide or linkPer-channel links, card carousels for multi-guide keywords, rotating message variants and randomised timing. Story CTAs capture and deliver exactly like comments, attribution included.
✓
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Signal Flows — your own hand-over wording per keywordAI-drafted from your real guides and files; up to three timed follow-ups per flow, each able to re-attach the guide.
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Ask & branch — a flow asks one question and each answer gets its own guide"Fat loss, muscle or performance?" — matched on what the lead types, handled without a human.
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Migration wizard — your existing automations become keywords & Signal FlowsEvery keyword keeps saying exactly what it says today; nothing applies until you approve it.
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Website AI Chatbot — AI chat on your site, every conversation a scored lead
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Products catalogue — your products with prices, links & thumbnails, ready to offer in a conversationNet + VAT pricing with gross and profit derived automatically. Flo can offer a product card mid-conversation.
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Your A.I agents
Flo, your A.I setter — picks up every lead the moment it arrives, qualifies in the conversation, answers the objections she has been taught, chases a silence and books the callNamed, not a feature list: Flo is the setter. Everything under AI selling below is her toolkit.
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Flo sets herself up — reads your website and proposes the whole starting setup: playbook, keywords, flows, follow-ups; you untick what is wrongOnly ever adds what is missing. A keyword you already run, a flow already live, a playbook field you wrote — all left exactly as they are.
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Flo learns your voice — every edit a setter makes to her draft trains how she writes next time
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Human takeover — a setter takes any thread in one click; Flo stands down the moment a person speaks in it
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Booking pages — Google or Microsoft calendar, custom questions, reschedule & cancel, guests
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Otto, your A.I admin inbox — reads your connected mailbox, files every email onto the right person, drafts the reply in your voiceComes with A.I Outreach on Starter and Pro; included on Enterprise.
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with A.I Outreach
with A.I Outreach
✓
Mia, your A.I marketing agent — reads your website, writes the strategy, plans the fortnight, drafts and publishes; asks less the more she gets rightPart of the A.I Marketing Suite add-on.
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with A.I Marketing Suite
with A.I Marketing Suite
with A.I Marketing Suite
AI selling
AI Copilot — drafts the next reply, your setter sends it
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Train your AI setter — your script, voice, questions & objection handlingDrafts itself from your website; everything you write is never overwritten. Includes lead personas — the AI adjusts its voice to who it's talking to, matched from the keyword that brought them in.
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AI Sales Coach — deal leaks, booking readiness, next best action
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Autopilot — the AI works conversations & books the call itselfPer-tier guardrails: run Autopilot on cooler tiers while every message to a HOT lead waits on Copilot for a human.
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Follow-up sequences — per-tier chase cadence inside the 24h window
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Re-engagement nudge when the DM window closes
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Email capture — the AI asks for the lead's email in conversationTyped addresses are read straight out of the DM and saved to the lead.
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AI email nurture — when the DMs go quiet, the conversation continues by emailEvery email written for that specific lead off their own thread. Stops on reply, booking or purchase. NURTURE tier and up only.
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Email Flows — DM events trigger email sequencesTriggers: email captured, tier change, call booked, guide clicked, or a configurable silence dial. Ten ready-made templates plus an AI that drafts flows in your voice — every flow lands switched off for your read-through.
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Closed-window email backup — a blocked DM reply is delivered by email instead
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Message A/B testing — test Autopilot openers, keep the winner
YouTube comment funnel — commenters become scored leads, your channel auto-replies with a tracked linkMultiple keywords → different links, buying-intent detection, auto-CTA on new uploads, per-video revenue attribution. Captured emails carry the conversation.
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$39/mo add-on
$39/mo add-on
✓
X (Twitter) DM capture — DMs to your X account become scored leads, AI replies from your own handleLeadSignal's own direct pipe — no third-party tool. No 24-hour window on X: conversations stay open. The add-on price covers X's per-message API fees.
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$99/mo add-on
$99/mo add-on
WhatsApp channel — your own dedicated number, every message a scored lead, keyword replies in ~1 second1,000 messages/month included. We register the number with Meta for you — added from the dashboard after signup, white glove. Approved templates keep leads reachable outside WhatsApp's 24-hour window, enforced automatically.
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$99/mo add-on
$99/mo add-on
$99/mo add-on
SMS texting — your own texting number, every inbound text a scored lead500 messages/month included. Also reaches a lead whose social window has closed — only where you hold consent to text them. UK numbers first, more countries rolling out; provisioned from your dashboard after signup.
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$65/mo add-on
$65/mo add-on
$65/mo add-on
Signal Scout — prospecting on Instagram, Facebook & X: Flo finds accounts that fit and writes the opener — your team sends on Instagram and Facebook, Flo sends on X and works every reply2,000 found profiles a month included; handles you add yourself are free. A human sends every first message — no bot ever touches your account, so no ban risk. How it works.
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$97/mo add-on
$97/mo add-on
$97/mo add-on
✓ included
GoHighLevel & HubSpot — bookings, won deals, tier write-backWebhooks primary; appointment polling backstop for accounts without workflows.
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Calendly booking sync
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Revenue attribution — closed deals tied back to the conversation that started themReports roll up by campaign keyword — e.g. "pricing content books at 38%, testimonials at 9%". Scope a keyword to a single post and it's per-post.
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Developer API & webhooks — pull leads into any CRM, or push in real timeEvery lead carries the keyword and source that caught it. Signed webhooks, revocable tokens, Zapier and Make friendly. API documentation →
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A.I Outreach — email sequences from your mailbox, LinkedIn Company Page comment funnel & Lead Gen FormsOfficial APIs only, zero account risk. Includes the Website AI Chatbot free. How it works →
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+$39/mo
+$39/mo
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Team & support
Team members with roles & lead allocation (manual or round-robin)Starter includes 2 seats; Pro includes 5 and can add more at $25/mo per seat. Enterprise seats are unlimited.
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✓5 incl · +$25/seat
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Two-factor authentication
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Done-for-you onboarding — we wire your channels, CRM & calendar for you
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—self-serve
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Support
Email
Email
Standard
Standard
Priority
Done-with-you setup Optional. We run the setup on a call with you, read your last 200 real DMs to match your voice, rehearse Flo with you until she sounds like you, and stay on your first month of training. Every plan works without it.
Not sure which fits? Onboarding checks your website with AI and auto-recommends B2C → Pro or B2B → Enterprise — or talk to sales and we'll price it with you.
05 — THE FLOW
From first DM to booked call.
One pipeline, end to end: traffic turns into DMs, public comments (YouTube and LinkedIn) and form fills — every one scored the second it lands — and bookings, coaching and attribution flow through LeadSignal into the tools you already run.
0–100 with a tier — HOT, WARM, NURTURE, LOW or DISQUALIFIED — plus a plain-English summary, intent signals, objections and a recommended next action. It ranks the pipeline, attributes the source, and writes tier + score back into your CRM.
Unbooked leads, hottest first — with the AI Copilot drafting the next reply in your voice, the Sales Coach reading the whole deal, and Autopilot booking the easy ones on its own.
Booking & CRM
Calls land in the calendar — and the CRM
Connect Google Calendar and the AI books straight into your real availability, or keep Calendly and our native integration syncs every book and cancel back in. Appointment webhooks from GoHighLevel and HubSpot land the same way — so booking rate and attribution stay accurate whichever calendar the call ends up in.
Google CalendarCCalendlyHLGoHighLevelHHubSpot
Outcome
Strategy call → sale
Won deals sync back from the CRM, so the reports show revenue by source — first DM to closed £.
MAPS™. How Flo runs every conversation.
Four beats, the same every time, all four built from answers you give once. Every AI setter on the market can do the first three. What none of them sell is the fourth — and the fourth is the one that decides whether you can leave an AI alone in your own inbox.
M
Mirror
Says back what they’re actually dealing with, in their words, before asking anything.
A
Ask
Your qualifying questions, your order, one per message — never the same one twice.
P
Propose
Your price answer, your objection handling, and the call put to them at the level you set.
S
Stop
Turns away a bad fit. Cools off after a soft no. Stops dead on an opt-out. Never chases anyone overnight. Hands back the moment your team replies.
Connect Instagram and Facebook, let Flo set up from your website in one pass, and your first real leads arrive the same day. Want it done for you? Onboarding by our team is an optional extra on every plan.
The practical stuff — what LeadSignal does, what you need to connect, and how the pieces fit together.
What is LeadSignal?
LeadSignal puts an A.I setter called Flo on your Instagram and Facebook comments and DMs — and on WhatsApp, SMS, LinkedIn, YouTube and your website if you add them. Every lead lands in one scored queue, Flo qualifies, answers objections, chases silence and books the call, and every booking is tied back to the post, keyword or ad that produced it.
Who is Flo?
Flo is the A.I setter inside LeadSignal. Flo picks up every lead the moment it arrives, qualifies it in the conversation, handles the questions and objections it has been taught, chases a silence and books the call into your calendar. Flo sets up from your website in one pass — playbook, keywords, flows, follow-ups — and learns your voice from every edit your team makes to a draft.
How much does Flo do on its own?
One lever, two positions. Copilot: Flo writes every reply, you press Send. Autopilot: Flo replies, follows up and books without you. Most teams start on Copilot for the first 20 approved replies — the catch — then Autopilot takes over on its own. The moment a person replies in a thread, Flo steps back on that lead; if the lead writes again and nobody answers within a few hours, Flo takes it back.
What is MAPS™?
The four beats Flo runs in every conversation, built from answers you give once in the guided setup. Mirror — she says back what the lead is actually dealing with, in their words, before asking anything. Ask — your qualifying questions, in your order, one per message, never the same one twice. Propose — your price answer, your objection handling, and the call put to them at the push level you set. Stop — she turns away a bad fit, cools off after a soft no, stops dead on an opt-out, never messages overnight, and hands back the moment your team replies. Any AI setter can do the first three; the fourth is what lets you leave one alone in your inbox.
What does Flo do when someone says no, or asks her to stop?
A soft no ("not right now", "maybe later") gets one warm close and then silence until they speak again — no chasing. "Stop", "unsubscribe" or "leave me alone" parks the lead immediately: no scoring, no follow-ups, no Autopilot, until a human requalifies them. Someone who clearly isn't a fit for what you sell is told so honestly and pointed at anything free you offer, rather than being booked anyway.
Will Flo message people in the middle of the night?
No. Follow-ups respect the lead's own local night (roughly 9pm to 8am where they are, worked out from their phone number, timezone or language), and Flo never sends more than two nudges into silence. A lead who writes to you at 2am still gets an immediate reply — that is a conversation they started — but nobody is woken up by a chase.
What happens when my team steps into a conversation?
Flo hands that lead back the moment a human replies — she keeps working every other conversation. If nobody on the team writes again for four quiet hours, she picks it up where it was left, so a lead is never stranded because someone got busy. A thumbs up or down on any reply teaches her; an edited reply teaches her more.
Do I need a flow builder or any other tool?
No. LeadSignal connects to Instagram and Facebook directly through Meta — one login, tick your Page — and comments and DMs arrive in seconds. Nothing to build in a flow builder, nothing else to pay for.
Which channels does it work with?
Instagram and Facebook on every plan — DMs and comments. Add-ons for WhatsApp, SMS, X (Twitter) DMs, the LinkedIn Company Page comment funnel and the YouTube comment funnel — and Signal Scout for prospecting on Instagram and Facebook. Email flows and the website A.I chatbot are included with every plan — and a lead you only hold an email for (a website form, a chat on your site) gets Flo’s replies by email, drafted the same way. Whatever the channel, every lead lands in the same scored queue with the same attribution.
Do people have to comment a keyword?
Only if you want them to. Keyword campaigns (“comment GUIDE”) still work and deliver a tracked link. Without keywords, Flo reads every comment on your posts, spots the ones with buying intent — “how much?”, “is this available in…” — and turns those into leads with a private reply. Flo drafts public replies for you to approve; nothing is posted on your account on its own.
What happens when Meta’s 24-hour window shuts?
Meta stops automated DMs 24 hours after a lead’s last message. Flo asks for an email naturally in the conversation — saying what it will be used for — and once the window shuts the conversation carries on by email from your own address. Every email shows on the lead’s record next to the DMs.
LinkedIn and YouTube have no DMs — how does follow-up work?
By design: neither platform offers a messaging API, so LeadSignal never automates your account there. Your page or channel replies publicly to the comment with a tracked link, the link captures the email, and email flows carry the conversation from there. LinkedIn Lead Gen Form fills sync the same way, already carrying name, work email and phone.
Do you automate LinkedIn DMs or comments on my personal profile?
No, and neither can anyone else safely. LinkedIn grants no API for member messaging, and no API for reading comments on a personal profile's posts — those permissions exist only for a handful of enterprise partners. The tools that claim to do it work by driving a logged-in browser, which is against LinkedIn's terms and is how people get their accounts restricted. What LeadSignal does on LinkedIn is what the official APIs allow: the A.I Marketing Suite publishes to your own profile on a schedule, and A.I Outreach turns Company Page keyword comments and Lead Gen Form fills into scored leads, then works them by email. If someone promises you automated LinkedIn DMs, ask them which API it uses.
Can I send from my own email address and calendar?
Yes. Connect Gmail or Outlook by signing in (or any mailbox over SMTP) and everything leaves from your address, so replies come back to you. Connect Google or Microsoft calendar and leads book against your real availability — confirmations and reminders are written straight onto it.
Do I need a separate CRM?
No. Contacts, conversations, pipeline, bookings and revenue live in LeadSignal, with reports on which content, keyword and channel actually books calls. Keeping a CRM you already run? Flo’s score, tier and coaching note can be pushed onto the record there, and everything is available through the API.
Can it message people who haven't messaged us first — outbound?
Yes, the safe way. Meta does not let any app send a first DM, and the tools that promise "automated cold DMs" do it by driving your account with a bot — which is exactly what gets accounts banned. Signal Scout does the finding and the writing: Flo finds accounts that fit your niche, screens them, writes the opener in your voice, and one tap opens their DM with the opener on your clipboard — a human on your team pastes it and presses Send. When they reply, it comes back through the official connection as a scored lead and Flo takes over. For outbound by email and LinkedIn, see A.I Outreach.
What does it cost?
Four plans — Solo, Starter, Pro and Enterprise — priced in your currency in the pricing section, monthly or annual (pay for ten months, get twelve). The website A.I chatbot is free with every plan; WhatsApp, SMS, X, LinkedIn, YouTube and Signal Scout are add-ons, each with an annual price too. Onboarding done for you is an optional extra on the plan page, not a hidden fee.
Is there a free trial?
Yes — seven days, your own instance, live in seconds, no card needed. Connect Instagram and Facebook and the trial runs on your real comments and DMs from day one. Go live at any point and your leads, Flo’s training and your connection all carry over.
What do I need to connect Instagram?
An Instagram Professional account (Business or Creator) linked to a Facebook Page — Instagram’s own rule for any app, not ours. If yours is still a personal account, switch it under Instagram → Settings → Account type; it takes a minute and changes nothing your followers see. Then one Facebook Login inside LeadSignal connects the Page and the Instagram account together, and comments and DMs start arriving.
Can someone set it up with me?
Yes. Every trial comes with a free setup call — book it from the sidebar in your instance, or straight from the booking page. A LeadSignal expert connects your accounts with you, walks Flo’s guided setup, and leaves you live. Done-for-you onboarding, where we build the whole thing from your website and your answers, is an optional extra on the plan page.
What happens after the call is booked?
The lead moves up a lifecycle ladder that every account gets: Booked when the call lands in the diary, Customer when they pay (from a Stripe sale, a won deal or a click on your payment link), Lapsed automatically if a booked lead has not bought after a number of days you choose, Re-Nurture for the ones who met you and did not sign, and Closed at the end. Rename Customer, Lapsed or Re-Nurture, hide the rungs you do not use, and add and order stages of your own under Settings → Tiers; the scored tiers, Booked and Closed stay fixed. Click any rung above the list and you see just those leads — so the people who booked and went quiet are one click away, not lost in a CRM.
Can the website chatbot book the call itself?
Yes. Switch on Book meetings in the chat in the chatbot builder and Flo offers three live times from your booking page right inside the conversation, once the visitor has agreed to a call or asked a couple of real questions. They tap one, type a name and email, and the call is booked — invite sent, you notified, the lead marked Booked. Every chat lands on Signal Priority as a scored lead either way, and a visitor who has already DMed you is stitched to that same lead by their email.
My leads write in other languages — does that work?
Yes. Flo answers in whatever language the lead writes, and the score and summary read the conversation whatever the language. For your own reading, one button on the lead — Translate to English — shows the whole exchange in English without changing a word of what was sent.
Is it GDPR-compliant, and where is my data held?
LeadSignal acts as your data processor under a published Data Processing Agreement, with a public sub-processor list and security page. Data is hosted on Render in the United States; UK and EU customers are covered by the standard transfer safeguards in the DPA. Leads in the EU are told they are talking to an A.I setter, marketing email needs recorded consent, and any lead can be exported or deleted in one click.
What happens to my data?
It stays yours. It is never sold, never shared between customers and never used to train general AI models — the AI provider processes it under no-training terms. Disconnect a mailbox, calendar or social account at any time and the stored token is deleted on the spot. See the Privacy Policy.
