Turn Instagram enquiries into booked consultations
Aesthetic clinics, dental practices, physios and wellness studios get their best enquiries in the DMs, usually in the evening, usually answered the next morning. LeadSignal answers in seconds, asks the right questions, books the consultation and keeps a person in control of anything clinical.
The enquiry you answer at 9am was sent at 8pm
Most clinic enquiries arrive outside reception hours and go to whichever competitor answers first. Reception is busy with the people in front of them, and a generic chatbot cannot tell a price-shopper from someone ready to book. LeadSignal reads the conversation, answers the common questions from your own knowledge, offers a consultation slot, and flags anything that needs a clinician.
What LeadSignal does for clinics
Instagram and Facebook through Meta's official API, WhatsApp and SMS as add-ons, with the post or ad attached.
Treatments, prices, availability, aftercare: Flo answers from what you approve, and never guesses on clinical questions.
Every enquiry scored with the treatment, timing and next action, so reception works the ready ones first.
Slots offered in the DM, confirmation and reminders sent, no-shows followed up.
Start in Copilot with every reply approved; move routine enquiries to Autopilot once you trust it.
See which content and which ads actually fill the diary.
A week on LeadSignal
- Day 1: connect Instagram and Facebook in the setup call and load your treatment FAQs.
- Day 2 to 3: reception approves every draft in Copilot; Flo learns your tone and your answers.
- Day 4 to 7: routine enquiries go to Autopilot, clinical questions are flagged for a person, and the first consultations are booked overnight.
What it costs
Most clinics run Instagram and Facebook — two channels — with a second seat for the front desk. Prices load live in your currency.
| LeadSignal | Per month | What it covers |
|---|---|---|
| A.I setter — first channel | on the pricing table | every feature, 1 seat, 1,000 new leads a month |
| Each extra channel | on the pricing table | Instagram, Facebook, WhatsApp, SMS or X |
| Extra seat | on the pricing table | per seat a month |
| Extra 1,000 leads a month | on the pricing table | over the 1,000 included |
LeadSignal prices load live from the same feed as the pricing table, in your currency. Annual billing charges ten months for twelve.
Questions people ask
Can it give medical advice?
No, and it is set up not to. Flo answers from the knowledge you approve, offers a consultation for anything clinical, and flags the thread for a person.
Is patient data safe?
LeadSignal is a UK company, GDPR-ready with a signed DPA and a published subprocessor list, and connects through Meta's approved app rather than a browser bot. Only conversation data you already hold in your inbox is processed.
Does it work with our booking system?
LeadSignal books into Google Calendar or Microsoft 365 and has its own booking pages; bookings can be pushed to your practice system by webhook.
Can reception still reply?
Yes. Any member of the team can take over a conversation from the app and hand it back.
Answer tonight's enquiries tonight
Apply for a demo, then we set it up on your clinic's Instagram and Facebook with your FAQs loaded.
Apply for a demo →A walkthrough of the whole system, then we set Flo up on your business and your voice.