WhatsApp is live in LeadSignal: your own number, scored leads, one-second keyword replies
As of today, WhatsApp is a live lead channel in LeadSignal. Your business gets its own dedicated WhatsApp number, every message to it lands in Signal Priority as a scored lead, and your keyword replies fire back in about a second — the same guides, the same tracked links and the same AI voice your Instagram leads already get.
This is the channel launch we have had the most requests for, and it is easy to see why. WhatsApp is where a huge share of the world actually talks — to family, to friends, and increasingly to the businesses they buy from. Open rates and reply rates on WhatsApp behave like text messages from someone you know, because that is what the channel feels like to the person holding the phone. A lead who moves the conversation to WhatsApp has invited you onto the same app their family uses. Reply rates follow.
What you get
- Your own WhatsApp business number. Not a shared pool, not a sender you rent by the message — a dedicated number registered to your business, displayed with your business name.
- White-glove setup. WhatsApp business onboarding involves Meta registration steps nobody enjoys. You will not see them. Add the channel from the Integrations page, claim your number in one click, and we register it with Meta on your behalf and hand it over working.
- Keyword replies in about a second. Someone messages your number with a keyword — DEMO, GUIDE, whatever you have configured — and your guide, tracked link and Signal Flow fire back immediately, in your voice. In our live testing today the gap between the inbound message and the delivered guide was one second.
- 1,000 conversations a month included. The add-on is £75 a month ($99 USD, €87 EUR) with a thousand conversations in the price, then a small per-conversation rate beyond that.
- Everything else you already built. Scoring, tiers, follow-ups, Autopilot drafting, revenue attribution, the reports — a WhatsApp lead is a lead like any other, in the same queue your setters already work.
The one rule WhatsApp adds — handled for you
WhatsApp has a rule the other channels do not. For twenty-four hours after a lead's last message you can reply freely, exactly like any DM platform. Outside that window, WhatsApp only allows pre-approved template messages — a message format Meta reviews and signs off in advance.
Most tools make that your problem. LeadSignal makes it a non-event. Your templates are drafted by the AI in your voice, submitted for approval from inside the dashboard, and the send rules are enforced automatically: free-form inside the window, an approved template outside it. Our launch workspaces went live with their templates already approved — and yours will too, because template approval is part of the white-glove setup, not homework we leave you.
Why a dedicated channel beats a WhatsApp Business app on someone's phone
Plenty of teams technically already use WhatsApp for sales: it lives on one person's phone, in the WhatsApp Business app, invisible to everyone else. Nobody can see whether the lead was answered. Nothing is scored. Nothing is attributed. When that person is on holiday, the channel is on holiday.
Moving WhatsApp into LeadSignal turns it from a private inbox into a team channel. Every conversation is visible on the lead timeline next to their Instagram thread and their email history — one person, one record, whichever door they walked in through. The AI reads and scores every message the moment it arrives, so a hot WhatsApp lead floats to the top of the same queue as a hot Instagram lead. And the attribution report ties the booked call back to the flyer, the ad or the bio link that made them message in the first place.
Who should switch it on
The teams who should add WhatsApp first are the ones whose audience already lives there. If you sell into markets where WhatsApp is the default messaging app — most of Europe, Latin America, Africa, India, the Middle East — this is probably your highest-intent channel, and it has been sitting outside your lead pipeline until now. If your leads keep asking can I just WhatsApp you?, the answer can finally be yes, without giving up scoring, visibility or follow-up.
UK and US teams selling high-ticket offers should not write it off either. The pattern we see is that the leads who ask for WhatsApp are disproportionately the serious ones — they are trying to move the conversation somewhere they actually answer. Meeting them there, with the same AI-assisted speed you have on Instagram, is how those conversations become booked calls instead of lost threads.
How to go live
Open your dashboard and head to Integrations. The WhatsApp card walks you through it: add the channel to your plan, claim your number, and we take it from there — Meta registration, template approval, the lot. You will get a working number and a green connected badge, and from that moment every message to it is a scored lead.
WhatsApp joins the LinkedIn module and X DM pipe that went live earlier this week — three new doors into the same room in seven days. If you want to see how each channel connects, the channels page has the full picture, and a WhatsApp tutorial video is landing on the Tutorials page in your dashboard alongside the launch.
One inbox. Every channel. Hottest first — now including the app your best leads check before their email, their feed and everything else.
The self-serve demo builds a workspace from your real setup — no card, no call.
